Suspension
By Grace Alegba
United Nigeria Airlines Company Ltd on Friday said that the suspension placed on an aspect of its operations, which affected one of its aircraft, had been lifted.
The airline’s management, in a statement in Lagos, made available to journalists, informed its customers and also apologised to them for how they had been affected while it lasted.
The News Agency of Nigeria (NAN) recalls that the airline was slammed with suspension of some aspects of its operations on Sunday after the airline’s Airbus diverted a flight, NUA 0504, headed for Abuja to Asaba.
“We are pleased to announce the lifting of the suspension placed on our ‘Part G’ operations. specifications which affected one of our aircraft.
“We want to express our deepest gratitude to you for keeping faith with us and for your understanding during this period.
“Safety is at the core of United Nigeria Airlines’ values and we take our commitment to passenger safety very seriously.
“We are aware that every time our schedule is disrupted, it is usually a very painful experience for you and for us as well because we know and understand that it affects travel plans and diminishes your trust in the reliability of our operations.
“We are deeply sorry for the inconvenience this has caused you and would want to reassure you that our dedicated team is working around the clock to resolve the backlog of flights schedules because we understand the importance of your travel plans and the trust you place in us,” the management of the airline said in its Friday statement.
The airline said its customer support team was always available to assist with any inquiries and provide customers with all the support needed to make their travel experience seamless.
“Thank you for your unwavering support and be rest assured that you will continue enjoying quality service from us.
We hope to see you soon,” it stated. (NAN)
