By Foster Obi
Leading American airline headquartered in Atlanta, Georgia, Delta Airlines said it is adding larger aircraft and more flights to routes based on increasing demand by travelers.
A press statement signed by the company’s Chief Executive Officer, Ed Bastian, said, “the summer schedule continues to expand based on demand, the latest CDC guidance and government travel regulations. In June, you will see the return of several major routes, both domestically and internationally. On routes with increasing demand, we are adding larger aircraft and more flights.
“When you choose to fly with Delta, I want you to know you have my commitment and accountability as an ally that we will use whatever means we have to move the world toward a better, more just tomorrow. Travel is intended to bring the world closer together, and it’s my responsibility to ensure each of you and every employee is safe, cared for and respected.
He noted that to keep travelers safe, Delta Airlines has put in place layers of protection.”The layers of protection in place for you and our people are making an impact – the infection rate among our customer-facing employees during the past six weeks has been minimal, nearly five times lower than the national average. And those of you traveling are recognizing our safety efforts on the ground and on board with higher-than-ever satisfaction scores. You can trust that we will continue to raise the bar for the industry and shape the future with our Delta standard of care via: Added protection to keep you safe.
“This standard of cleanliness and care is a result of our partnership with leading medical experts and focuses on keeping areas clean, giving you more space and offering safer service. At the same time, we’ve created a Delta Global Cleanliness organization to strengthen our evolution of policies, ensuring a consistently safe and sanitized experience for you and our employees.
“Through Sept. 30, you can rest assured that you won’t board a full plane, as our seating capacity is capped at 60 percent and middle seats are blocked to allow space for safer travel. This ensures you will have an empty seat next to you on every Delta flight. Advance Medallion Complimentary Upgrades also resumed yesterday, subject to availability and as permitted by our seating capacity limitations.
“Flexibility as your travel plans change. You want the peace of mind and flexibility to make changes as needed. That’s why new tickets booked through June 30, 2020, can be changed without a fee for a year from the date of purchase. Additionally, there are no change fees through Sept. 30, 2022, for customers who have travel booked through Sept. 30, 2020, as of April 17, 2020, or eCredits from flights through Sept. 30, 2020.
“It’s easy to cancel, make changes or rebook online via My Trips any time before your travel date. If you contact us, we sincerely appreciate your patience as we handle a tremendous volume of calls and messages via phone, chat, Facebook and Twitter,” the statement said